Welcome to Elara Wear Shop! These Terms and Conditions govern your use of our website at www.elaraoutfits.com and all purchases made through our platform. By accessing our site and making purchases, you agree to comply with these terms. Please read them carefully.

1. Website Use and Intellectual Property

1.1 Access and Eligibility

Our website is available to users who are at least 18 years old or accessing with parental/guardian consent. We reserve the right to refuse service to anyone at our discretion.

1.2 Intellectual Property Rights

All content on this website, including text, graphics, logos, images, and product designs, is the property of Elara Wear Shop and protected by international copyright laws. You may not reproduce, distribute, or create derivative works without our express written permission.

User Responsibility: You agree not to use our website for any unlawful purpose or in any way that might harm, disable, or impair the site’s functionality.

2. Products and Services

2.1 Product Descriptions

We take care to accurately describe our premium activewear products (including bottoms, bras, dresses & skirts, jackets & vests, shorts, and tops). However, colors may vary slightly due to monitor settings, and we cannot guarantee exact color matching.

2.2 Product Availability

All items are subject to availability. We reserve the right to discontinue any product without notice. If an item becomes unavailable after you place an order, we will notify you and either cancel that item or offer a suitable alternative.

2.3 Hygiene Considerations

For health and safety reasons, certain items (bras and bottoms including shorts) cannot be returned unless defective or incorrect. Please check sizing carefully before ordering these products.

3. Orders and Payments

3.1 Order Process

When you place an order, you will receive an order confirmation email. This represents our acceptance of your order and forms a contract between you and Elara Wear Shop.

3.2 Pricing

All prices are in US Dollars and exclude applicable taxes and shipping fees unless otherwise stated. We reserve the right to adjust prices at any time, but changes will not affect confirmed orders.

3.3 Payment Methods

We accept the following payment methods:

  • Visa
  • MasterCard
  • JCB
  • PayPal

User Responsibility: You warrant that all payment information you provide is accurate and that you are authorized to use the payment method. You agree to pay all charges incurred by your account.

4. Shipping and Delivery

4.1 Processing Time

Orders are processed within 1-2 business days (excluding weekends and holidays). You will receive tracking information once your order ships.

4.2 Shipping Options

We offer two shipping methods:

  1. Standard Shipping: $12.95 via DHL or FedEx (10-15 business days)
  2. Free Shipping: For orders over $50 via EMS (15-25 business days)

4.3 Delivery Areas

We ship worldwide except to some Asian countries and remote areas. Delivery times are estimates and may vary depending on your location and customs processing.

User Responsibility: You are responsible for providing accurate shipping information. We are not liable for delays caused by incorrect addresses or customs clearance processes.

5. Returns and Exchanges

5.1 Return Policy

You may return or exchange most items within 15 days of receiving your order, provided they are:

  • Unworn, unwashed, and in original condition
  • In the original packaging with all tags attached
  • Accompanied by proof of purchase

5.2 Return Process

To initiate a return:

  1. Email customer service at [email protected] with your request
  2. Receive authorization and instructions
  3. Ship your return with tracking

5.3 Refunds

Refunds are processed within 5 business days of receiving your return. Original shipping fees are non-refundable unless the return is due to our error. Refunds will be issued to your original payment method.

5.4 Exchanges

For exchanges:

  • We will ship your replacement once we receive the original item
  • Price differences will be charged or refunded as applicable
  • Standard shipping fees apply for exchanges

6. Liability and Disputes

6.1 Limitation of Liability

Elara Wear Shop shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or products. Our total liability for any claim shall not exceed the purchase price of the product in question.

6.2 Governing Law

These Terms shall be governed by the laws of the State of Texas, USA. Any disputes shall be resolved in the courts located in Corpus Christi, Texas.

7. Privacy and Data Protection

Your privacy is important to us. Please refer to our separate Privacy Policy for details on how we collect, use, and protect your personal information.

8. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services constitutes acceptance of the modified Terms.

9. Contact Information

For any questions about these Terms and Conditions, please contact us:

Elara Wear Shop
3684 White Avenue
Corpus Christi, TX 78411
United States
Email: [email protected]
Business Hours: Monday-Friday, 9am-5pm CST

Thank you for choosing Elara Wear Shop for your premium activewear needs. We appreciate your business and are committed to your complete satisfaction.